What the Cleaning role job description should really include

by | Jun 23, 2023 | Helpful Home News, Uncategorized


Regarding job descriptions, we often focus on the technical skills and qualifications required for the position. However, some roles go beyond typical responsibilities and become integral to people’s lives. In this article, we shed light on the essential aspects that should be included in a job description, highlighting the extraordinary efforts of our team. We are more than just cleaners; we are compassionate, supportive, and dedicated individuals who make a difference in the lives of our clients.

Going Beyond Cleaning

Our team understands that the needs of our clients extend far beyond simply tidying up their homes. We recognize the importance of providing holistic support to individuals, especially those who are infirm or require additional assistance. We often open bottle lids and cans, retrieve walkers, or even make a comforting cup of tea and toast. We are there when nobody else is around, always ready to lend a helping hand.

Acts of Kindness

One of the remarkable aspects of our job is the opportunity to make a positive impact on the lives of others. While cleaning, we often engage in heartfelt conversations with new mothers who are sleep-deprived and need a listening ear. As we work, we take the time to chat with the baby, providing a sense of companionship while the exhausted mother gets some much-needed rest. These simple acts of kindness can make a world of difference.
In addition to providing emotional support, we assist housebound people. Whether it’s a quick trip to the local shop for emergency shopping or bringing in the laundry when an unexpected rainstorm hits, we are always ready to lend a hand. We offer valuable local knowledge, helping with the high school application process or recommending trusted professionals like plumbers and gardeners. We take pride in being a dependable resource for our clients and their families.

Community Involvement

At the core of our work is our commitment to the community. We function like a charity shop, gladly accepting donations of clothes for our children, ensuring they don’t go to waste. Our team understands the importance of sustainability and making a positive environmental impact.
Moreover, we build strong relationships with our clients, including their beloved pets. We arrange scheduled cleans to check in on their cats, ensuring their well-being. We have also been entrusted with keys and become saviours for clients who lose theirs and cannot access their homes.


As you can see, we are much more than just cleaners. Our team goes above and beyond to provide exceptional service and support to our clients. From offering physical assistance to emotional companionship, we became their best friends and trusted allies. We are proud to be a pivotal part of the community, positively impacting the lives of those we serve. So, the next time you see a job description for our role, remember that it encompasses far more than what meets the eye.